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  2. Support & FAQ

Support & FAQ

Overview of support, FAQs, and troubleshooting

Support Overview

  • Lines of Support
  • Training

FAQs

  • How do I perform a bulk update on Content Owner across documents?
  • Why do I receive a “Connection Lost” modal?
  • Can I get a report of how long an assignee took to complete a task?
  • Why can't I delegate to someone?
  • Can Vodori create an account or update permissions for me?
  • Errors 401 and 403. How can I access Vodori?
See all 14 articles

Guides

  • Best Practices for Excel (.xlsx) and PowerPoint (.pptx) files
  • Troubleshoot font, layout, and upload issues
  • Troubleshoot video issues
  • Troubleshoot 401 and 403 errors in Vodori
  • Create an HTML5 app
  • Review an HTML5 app

Vodori is the creator of Pepper Cloud®. Our modern, cloud-based software enables life science companies to quickly and compliantly review, approve, and distribute regulated content. Customers value our elegant software design, decades of industry knowledge, and world-class customer service–a combination you won’t get anywhere else.

Learn more at vodori.com.

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