Training

Initial launch training

Vodori training is planned and included as part of every implementation project. Our standard training includes instructor-led training conducted by Vodori for all end users planned at launch.

Ongoing training

As additional users are added or need a refresher, customers can reference the recording of their live training session from initial implementation. This is typically suitable for maintaining effective onboarding for new users and provides the option for users to complete training on their own time. 

New features added as part of system upgrades are introduced iteratively to minimize training needs for users. However, in the event of a major feature change or introduction, additional training assets will be provided by Vodori, such as videos, instruction guides, or an in-application tour.

Customers can also request Vodori-led training sessions to cover full system functionality or focus on a specific feature or area of the system. This is common for larger efforts, such as the rollout of Vodori to a new department or region or the onboarding of agency users as collaborators.

Note that for Vodori-led sessions, we ask for a minimum of 5 attendees per session and a 2-week lead time (longer for larger requests).