Remove and Deactivate Users (Current Experience)

Note: This article covers the process for adding removing or deactivating a user from Vodori as of our most recent update (R28+).  If you are looking for information about this process for our legacy experience (R27), please refer to this article.

Remove a User

To remove a user’s access from all apps (e.g., Core Platform, Portals, and Admin Console) follow these steps:

1. In the Admin Console, select “Users” from the left-side panel.
2. Locate the user.
3. Click the ellipsis (three dots) icon to the right of the user’s name.
4. Select “Remove access to this tenant.”

To remove a user’s access from just one app within the tenant follow these steps:

1. From the user table, search for the user you wish to remove.
2. Click the user’s name to open the detail panel on the right side of the screen.
3. Select “Personas”
4. Click the persona you wish to remove.
5. Click

Deactivate Users

Deactivating users in Vodori will deactivate users from all environments (e.g. from both sandbox and production) . 

1. In the Admin Console, select Users in the left side panel.
2. Locate the user.Click the ellipsis (three dots) icon to the right of the user’s name
3. Select “Deactivate user”

⚠️ If you are looking for instructions on removing or deactivating users to Vodori for our legacy experience (R27), please refer to this article.