Log in to Portals

Learn how to log in to Portals.

• Request access
• Update account

Log in

1. Go to your company's login URL.
2. On the login screen, type in the credentials you would normally use to sign in to your company’s apps.

If your company does not use SSO, or if you are working on behalf of a company, your account will be managed in Pepper Cloud.

When you get access to Portals, you should receive a welcome email with instructions on how to log in. The email also includes the URL for your company’s environment.

If you lost the email, do the following:

1. Go to your company's Portals URL.
2. On the login screen, select "Don't remember your password?"
3. Enter the email address associated with your Portals account to receive an email with instructions to reset your password.
4. Follow the instructions in the email to set up your password.
5. Return to the login page and enter in your email address and newly created password.

If you did not receive an email, you may not have access to Portals. Contact your system administrator to confirm, especially if you’re having trouble logging in.

Request access

To request access to Portals, contact your system administrator.

Update account

To update your account information or your permissions, contact your system administrator.

Related help topics

• Troubleshoot 401 and 403 errors in Portals