Standard Release Process
Vodori provides validated, functional releases on a quarterly basis. These upgrades are first performed in your Sandbox to enable your organization to perform the desired level of user acceptance testing or formalized software validation procedures. Each release is accompanied by a validation deliverable package evidencing our procedures. These will be shared by your Customer Success Manager.
Customers must upgrade within 90 days from the release date. Timely upgrades are critical for maximizing the value of Pepper Flow, because they ensure you have access to the latest capabilities, security enhancements, and bug fixes and receive the highest level of customer support.
Below you will find the Pepper Cloud functional release schedule. As each release date nears, your CSM will work with your team to discuss the newly available features and determine when your organization would like to upgrade. Vodori will provide at least 90-days advanced notice of any changes to the release schedule.
- Version 2020.01
First available: January 24, 2020
Upgrade window ends: April 23, 2020
- Version 2020.04
First available: April 17, 2020
Upgrade window ends: July 9, 2020
- Version 2020.10
First available: October 9, 2020
Upgrade window ends: January 7, 2021
- Version 2021.01
First available: January 22, 2021
Upgrade window ends: April 21, 2021
Vodori may deploy non-functional, maintenance releases on an as-needed basis between standard release cycles. System downtime is not required for releases of this nature, but when needed, communications are provided in advance and releases are performed off-hours within SLA terms. These do not require advanced acceptance by your organization as they do not alter the system’s requirements or major version number. Documentation for these maintenance releases is delivered on the Release Notes pages(see links to the left).
Routine infrastructure maintenance occurs on Saturdays between 9 and 11 AM CT, which may occasionally result in downtime of a few minutes. Vodori will provide at least 72 hours advanced notice should longer downtime be required.
Past functional releases:
- Version 2019.01
First available: January 25, 2019
Upgrade window ends: April 25, 2019
- Version 2019.04
First available: April 12, 2019
Upgrade window ends: July 11, 2019
- Version 2019.07
First available: July 12, 2019
Upgrade window ends: October 10, 2019
- Version 2019.10
First available: October 24, 2019
Upgrade window ends: January 22, 2020