If you see an error page, here’s what it means and what you can do. You can determine the type of error by checking the small headline below the image.
A 401 error means you do not have an account, your account has been deactivated, or your account was not set up correctly.
A 403 error means you do not have the proper permissions to view the page you’re trying to access. This usually happens in these scenarios:
- You've been assigned to review content for a country or region that's outside the ones you have permissions to view.
- Your system administrator updated your permissions since the last time you logged in.
What you can do
If you see a 401 or 403 error, contact your system administrator or country lead, who can grant you access to Pepper Flow or update your permissions.
If you just need clarification about your account status, or you receive a 500 error you may submit a support request to firstname.lastname@example.org. However, note that the Vodori support team cannot create accounts or update permissions.
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