The COVID-19 outbreak continues to impact our customers, communities, employees, and families. We have implemented business travel restrictions for our own employees, and have advised everyone to take precautionary measures if they have traveled to an affected area, been in touch with someone who has, or believe that they are getting sick.
Despite the uncertainty associated with COVID-19, we are equipped and dedicated to continue supporting our customers with 24/7 service and support. The following measures have been put in place to ensure your continued success:
Availability of Pepper Cloud
Pepper Cloud’s sophisticated, secure infrastructure ensures that you will be able to carry out your critical business operations without interruption. Your teams can continue to collaborate even if they are required to work remotely.
Availability of 24/7, Global Support
Our robust, 24/7 support in the form of our Help Center and chat will continue to be available to our customers. Our support team is composed of geographically distributed employees, and is specifically structured so that we can provide high-quality support to our customers regardless of location or specific circumstance.
Thank you for being a Pepper Cloud customer and for your ongoing partnership. We wish everyone health and wellness during these challenging times. If you have questions, please don’t hesitate to contact us at firstname.lastname@example.org.