Standard Release Process
Vodori provides validated, functional releases on a periodic basis. These upgrades are first performed in your sandbox to enable your organization to perform the desired level of user acceptance testing or formalized software validation procedures. Each release is accompanied by a validation deliverable package evidencing our procedures. These will be shared by your Customer Success Manager.
Vodori supports 2 versions in production at a given time, meaning that customers will need to complete all upgrade activities for a given release by the next release date. Timely upgrades are critical for maximizing the value of Pepper Flow because they ensure you have access to the latest capabilities, security enhancements, and bug fixes, and receive the highest level of customer support.
Below you will find the Pepper Flow functional release schedule. As each release date nears, your CSM will work with your team to discuss the newly available features and determine when your organization would like to upgrade. Vodori will provide at least 90 days advanced notice of any changes to the release schedule.
- Version R22 ✅
Available January 27, 2023
- Version R23
Available July 14, 2023
- Version R24
Available October 20, 2023
Documentation related to previous Pepper Flow releases is also available.
System Maintenance & Accelerated Releases
On an as-needed basis between standard release cycles, Vodori may deploy non-functional maintenance releases or accelerated releases that include functional changes deemed critical in nature. System downtime is typically not required for these releases, but when needed, communications are provided in advance and releases are performed off-hours within SLA terms. These do not require advanced acceptance by your organization as they do not alter the system's major version number. Documentation for these releases is delivered on the release notes pages (see links to the left).
Routine infrastructure maintenance occurs on Saturdays between 9 and 11 AM CT, which may occasionally result in downtime of a few minutes. Vodori will provide at least 72 hours advanced notice should longer downtime be required.
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